Friday 30 September 2011

Recruiting in the villages

Retail Active Needs YOU!

The UK's leading Mystery Shopping and Brand Auditing company, Retail Active is recruiting! Retail Active has thousands upon thousands of registered Mystery Shoppers who daily conduct activity on behalf of our client base, but we need more!

Due to our continued growth we are looking to enhance our panel of experts especially in villages and small towns that are less populated than others. Village life is completely different to large towns and cities, and having a good representation of these areas is critical for our clients.

We will be providing more and more Mystery Shopping Jobs in these areas, and we would love to have the village life point of view! If you are interested then please visit our website www.retailactive.com and follow the Mystery Shopper Academy.

Director of Retail Active Julian Chamberlain said "We are delighted that our growth has enabled us to provide more mystery shoppers jobs in these key areas, and although we are swamped with applications for registration - we still need more - Particularly in those less populated areas, and in small villages. So please get in touch! "

Retail Active is amongst the best when it comes to Mystery Shopping Companies in the UK - be part of a great team and undergo activity that is really rewarding and genuinely looks to improve Customer Service.

Retail Active is a leading Mystery Shopping Company in the United Kingdom and Europe.

Saturday 24 September 2011

Laura Priest joins the team!

Business intelligence and mystery shopping company, Retail Active are pleased to welcome a new appointment to the team as a Client Account Manager.

Laura Priest, who lives in Newbury, Berkshire, has been in the industry for several years and has over 4 years of dedicated account management experience.

She says she is looking forward to helping to build strong foundations with new business and to support and develop existing clients to maintain Retail Active's enviable reputation as the UK's most advanced mystery shopping companies.

Laura commented on Mystery Shoppers saying that 'Mystery shoppers are a fascinating group of employees to work with and it is a great feeling knowing that we can create more and more mystery shopping jobs through working with our clients, providing more work within this sector.'

Retail Active's client list already includes many household names in the retail, leisure, catering and automotive sectors - specialising mystery shopping and brand audit service.

Laura says: "This is a fantastic opportunity to build on Retail Active's unrivalled position in the industry and to provide the ultimate in client delight through consistent and outstanding service."

Retail Active's CEO, Julian Chamberlain said: " we believe standards of customer service have never been more important and this is a pivotal time for retailers."

"We are delighted to welcome Laura to the company. Her wealth of experience will help us to make our existing clients and new businesses aware that we are the first choice for mystery visits and brand auditing."

Wednesday 21 September 2011

Retail Active Client wins Vegas ‘Best of Best’ Award



Retail Active client LIVERPOOL ONE has been awarded the coveted International Council of Shopping Centre’s ‘Best-of-the-Best’ award at the ICSC awards in Las Vegas.

This award honours outstanding examples of shopping centre development and services.

Liverpool One has worked closely with Retail Active, one of the UK’s leading Mystery Shopping Companies to implement an industry leading Customer Experience Improvement programme.

The recognition by the ICSC Awards is testimony to success of the programme and investment made.

 ‘Retail Active’ is proud to be part of Liverpool One’s continuing success and that the recognition of this award is directly linked to their role in the community and being a beacon for outstanding customer service.

Retail Active CEO, Julian Chamberlain said: “It is clients such as Liverpool ONE that set the standard for other key players in the retail world.  Not just in the UK but as beacons of success across Europe and internationally.’

Liverpool ONE’s commitment to Customer Service has always been unfaltering and our Mystery Shoppers have always enjoyed completing this programme.

At Retail Active Mystery Shopping, we are very proud to be associated with this programme and congratulate everyone at Liverpool One on achieving such a terrific result.

Retail Active is was founded in 2000 and is a leading  Mystery Shopping Company proving a wide range of services such as Mystery Visits and Brand Auditing, creating  Mystery Shopping Jobs throughout the UK.