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Exciting Mystery Shopping Opportunities


How would you like to get paid for doing the things you love? Visit high street shops, luxury hotels and holidays or sample the delights of your favourite pub?

Retail Active is the leading British mystery shopping company, sending thousands of mystery shoppers each week to sample and test our client’s brands and products. We are growing fast and are always looking for real customers like you to join us to help assess customer service and make a real difference to standards of retailing, leisure and hospitality.

You can sign up on our site for free at retailactive.com or find us by searching mystery shopping jobs on your search engine. You will be asked to complete a short test via our mystery shopper academy and should you successfully pass we will invite you to apply to join our panel.

You will be paid for you time and in return will be required to complete an online survey explaining your thoughts, together with any other feedback you can provide.

Tough market conditions mean companies from all sectors are having to fight for every penny and the standard of customer service is a vital ingredient in winning and holding on to business.

The importance of customer service has an increased relevance in today’s marketplace. More and more companies are turning to Retail Active for advice on how to improve their business performance.
Being a mystery shopper can be tremendous fun and very rewarding.  Its worth noting, however only to  apply to reputable Brand Audit  and Mystery Shopping Companies such as Retail Active mystery shopping.  Never be tempted to apply for mystery shopper positions without being able to telephone the company directly.

For more information on the exciting opportunities available please visit retailactive.com

Client Account Manager Vacancies

Client Account Manager Vacancies -  £28,000 per annum, Company car (or annual car allowance of £6,000 per annum). Bonus scheme and performance incentives.

We are actively recruiting Client Account Managers to join our team, based at our headquarters at the International Space Innovation Centre in Oxfordshire.

Working within the Operations Team you will ensure that your client’s requirements are delivered to their complete satisfaction.  This will involve regular meetings with clients to give feedback, share best practice and recommend improvements to their programmes

Retail Active is a fast growing business, with opportunity for those with enthusiasm and ability to develop their career to the highest level.   You will have previous experience as an Account Manager, be willing to travel extensively and looking for a challenge.  Those with specific mystery shopping or market research related experience will be considered favourably.

You will be responsible for proactively identifying further new business opportunities and promoting Retail Active through presentations and analysis.

This is a challenging and rewarding job requiring excellent organisational skills and ability to manage multiple projects.  Applicants will need to be confident with the ability to communicate effectively at all levels.

Retail Active has exciting plans for the future and it is essential the right team is in place to help us to become the mystery shopper company of choice.  If you would like to apply for this position please send your CV to info@retailactive.com, together with a covering letter, detailing why you believe you should be considered.

Retail Active sends thousands of mystery shoppers each week to conduct assignments and is one of
Europe's leading Mystery Shopping Companies.  We are also one of the fastest growing brand audit companies, working with some of the world's best known brands sending specially trained secret shoppers to assess the quality of service and products.

Closing date for applications is 28th September.

In addition to the Client Account Manager vacancies we are actively recruiting mystery shoppers of all demographic profiles. Those wishing to apply for mystery shopping jobs should apply at www.retailactive.com.

Mystery Shopping Alert

Over the past few weeks we have been made aware of honest mystery shopper applicants being targeted by tricksters.  Retail Active does not recruit mystery shoppers through an email, club, agency or list and advises those wanting to work for a Mystery Shopping Company never to part with cash in advance.  If you do then there is a very high probability that you will be defrauded.

Unsuspecting people, wanting to earn extra money, risk being scammed by bogus market research companies, who are trying to cash in on this increasingly popular activity.

Genuine mystery shopping companies like Retail Active advertise their contact number and can be called directly.  Always apply directly to mystery shopper agencies, If in doubt phone.

 Internet tricksters have angered genuine mystery shopping companies, like Retail Active, which is one of Europe's leading Brand Audit and Mystery Shopping agencies. The company gets calls from people all over the world worried that they have been duped - or are about to be.

 Retail Active's managing director, Julian Chamberlain says:

 "We are very angry that fraudsters are trying to exploit mystery shoppers who genuinely want to earn some much-needed extra income, as well as help improve customer service.

"We have received reports of people being asked for personal details when applying for mystery shopping jobs, which are then sold off to use on marketing lists - or for other uses, such as fraudulently accessing people's bank accounts.

"No reputable Mystery Shopping Company would ever ask for money in advance- so that is one  good way to establish if a company is genuine or not.

 All reputable mystery shopping companies provide training, so if there is none, the likelihood is that you are being conned.

The easiest way to be sure you’re application is safe is to register with a secret shopping company like Retail Active, at www.retailactive.com.