Friday 10 May 2013

Mystery Dining

Retail Active is at the forefront of UK mystery shopping and brand auditing.  We already provide an insightful and powerful mystery dining service to our clients in the Hospitality industry and the Dining sector. We check customer service, guest satisfaction and quality, as well as providing key information to support marketing and operational decisions.

Just like all of our mystery shopping programmes, all of our mystery dining programmes are bespoke, client focused and designed to allow our clients to drill down and interrogate our innovative and objective reporting.

We know your industry; we’ve spent our lives working in it.  A Retail Active mystery dining programme could help to accelerate sales, motivate, train staff and turn complaints in opportunities.  From fast food to fine dining, every company needs to know where their service could improve and they deserve to know where they are excelling – information that mystery shopping companies like Retail Active can provide.

Our mystery diners are reliable and dedicated.  Before being allocated dining and hospitality mystery shopping jobs, they are trained and vetted to ensure they have the skills necessary to provide accurate feedback.  Our mystery shoppers can provide a objective report only hours after visiting a location and our Quality Assurance Team are online daily and at all hours, to ensure the reports are sent to you on time and the information is accurate. 

To learn more about the prestige mystery dining services we offer, please call us on +44 (0)1235 856575 or contact us via email; info@retailactive.com

If you are interested in starting to mystery dine with us, you can apply online via our Shopper Academy at www.retailactive.com

View previous, “Why choose Retail Active?” posts on;

Automotive Mystery shopping
Hotel Mystery Guest programmes
High Street Mystery shopping