Devon and Cornwall – join our continued expansion!

Following on from the success of our search for mystery shoppers in Devon, we are now also expanding our exciting new project into Cornwall and parts of Somerset.  We are looking for genuine, reliable and articulate mystery shoppers in these areas to join us in our mission to improve customer service and guest experiences across Great Britain and beyond. 

Although we have had a surge of applications from the West Country, we still have space on the team for those looking to work flexible hours, enjoy the UK’s best brands and get paid to shop!

Retail Active is one of the UK’s leading mystery shopping companies and we are currently booking new clients for our Summer 2013 programme. To find out what Retail Active can do for your company or book your company for mystery shopping visits, please email info@retailactive.com.

 If you are interested in joining our Worldwide team of secret shoppers, you can sign up online for mystery shopping jobs at www.retailactive.com or telephone 01235 428413 for more information.

Thank you to all of our Mystery Shoppers

Retail Active is the most innovative of all of the UK’s Mystery Shopping Companies, but we know that a lot of our great reputation is founded on the hard work of our mystery shoppers all over the globe.  With this in mind, it’s that time again – time to say a brief Thank You to our star Mystery Shoppers.

Thank you to Keith from South Lanarkshire:
Your help, at the last minute, on our most recent new project has been greatly appreciated throughout the scheduling team.  You’re a star!

Thank you to Natasha from London:
You’ve only recently joined the team and you’ve already completed numerous visits, most of which were hard-to-allocate visits.

Thank you to Justin from London:
You always go above and beyond to be a great help ... especially with our new VM check project!

Thank you to Robert from Stockton-on-Tees:
You’ve been a shining star in an area that is hard for us to allocate visits in.  Thank you for trekking out in all weathers for us!

Thank you to William from Limerick:
You’ve been a great help with our recent project in Ireland.  Thank you, William.

Thank you to Sarah from Limerick:
As always, you’ve been happy to travel across the country for us, picking up visits en route.

Thank you to Nicola from Belfast:
Travelling far and wide to complete visits for us, you have been a great asset over the past month.  We are delighted to have you on the team, and now your husband too!

Last but not least ...
Thank you to all of our secret shoppers – you help to make Retail Active the leading British mystery shopping company.  You can find out what we can do for your company, or join our mystery shopping team at www.retailactive.com

Devon - Mystery Shopping Opportunities

We are looking for conscientious, articulate and reliable secret shoppers to join us for mystery shopping jobs in Devon.

Following the success of our weekly mystery shopping in the Republic of Ireland, we are running a similar programme in Devon so we are looking to expand our current team. We’re going to be having some really exciting opportunities in the coming weeks, where you could be paid to shop and enjoy products and experiences from your favourite brands.

Retail Active is a market leading Mystery Shopping Company in the UK and we are still growing fast. Our clients employ us to report back on the services provided at their hotels, restaurants and stores. Mystery Shopping is a huge part of our repertoire and our mystery shoppers help us to help our clients improve customer service and experience in their businesses.

If you are looking for mystery shopping jobs and interested in joining the team, please visit www.retailactive.com or telephone 01235 428413 for more information.

Video Mystery Shopping with Retail Active

Retail Active is one of the market leading Mystery Shopping Companies in the UK and we are undertaking a new venture for one of our existing clients. Due to the number of Video Mystery Shopping opportunities coming up, we need to expand our team of registered Video mystery shoppers.

Do you have experience in VIDEO MYSTERY SHOPPING? We would love to get you involved!  Please contact us on 01235 438 413 and let us know what equipment you have. You can also edit your Shopper Homepage to detail the equipment you own, to ensure that you are offered Video Mystery Shopping jobs.

We can only offer Video Mystery Shopping work to our registered Mystery Shoppers so if you're interested, join the team online at www.retailactive.com

We already have a great team of Video mystery shoppers on our panel so if you’re looking for a Video Mystery Shopping company, please email us on info@retailactive.com to see what Retail Active can do for your company.

Service Hero of the Month - December 2012

Retail Active is the leading British brand auditing and mystery shopping company and we like to recognise service excellence not just by providing clients with our acclaimed mystery shopping reports, but from accepting nominations for our Service Hero award.

We are delighted to award this month’s Service Hero to Sharon, a valued colleague at the Glossop branch of Wickes.

Sharon has been nominated for recognition as a Service Hero due to her excellent Customer Service skills, noted in a recent mystery shopping visit.  She takes the trouble to explain the services that Wickes can provide and does so at the right level for her customers to understand. 

Our mystery shopper said, “I felt that she was interested in my needs, not just in a sale, and as a result I felt a valued customer and would have been more likely to buy as a result.”

If you want to nominate someone for our Service Hero of the Month, please email shoppersupport@retailactive.com with your nominee’s name, the company they work for and the reasons for your nomination.

The nomination doesn’t have to come from one of our mystery shopping visits or brand audits.  The nominee could work at your regular coffee-stop or supermarket – we are happy to receive all recommendations.

Please include your contact details in the email, just in case we need to get in touch for more information with regards to your nomination.

If you’re interested in seeing how we can help you to improve Service Excellence and Customer Experience within your business, please email info@retailactive.com for more details.

Fight the Monday Blues!

It’s Blue Monday – the most depressing day of the year. What’s even worse is its snowing and Britain is coming to a halt around us. The winter feels like it’s here to stay and the first day of spring feels a million years away.

If you’re feeling glum, we have a few ideas that might help;

1. Try a new hobby!

Taking up a new hobby is often rewarding and socially exciting, which is especially welcome through the notorious doldrums of January. We, of course, suggest joining mystery shopping companies as a great idea to get interested in!

2. Get some sun.

Sunlight helps our bodies produce Vitamin D and Vitamin D is great for helping to boost the immune system. Do you find yourself with the winter sniffles through January? Even just getting out in the winter sun can help, especially if you’re walking through town on a mystery shopping trip!  'Seasonal Affective Disorder’ has also been linked to the lack of sunlight, so it could bring you out of the blues too.

3. Get your finances in check.

Now is the time to address the accumulated debt from the holidays. One of the keys factors in the January blues is worrying about debt. We pay our mystery shoppers for completing work for us as well as reimbursing them for purchases, so now would be the perfect time to complete some visits, get yourself a treat and give your credit card a break!

If your company’s customers are feeling under the weather, we could provide insight into why.  For information on our services, please email info@retailactive.com.
  
If you are looking for mystery shopping jobs or are looking to become a secret shopper, please sign up through www.retailactive.com.

Mystery Shopping Jobs in the Republic of Ireland and Northern Ireland

We are looking for genuine, reliable and articulate mystery shoppers to join us in the Republic of Ireland and Northern Ireland.

Over the next few weeks we have some very exciting assignments on offer; jobs where we pay you to shop and you get paid for doing something you really enjoy!

Retail Active is one of the leading Mystery Shopping Companies in Europe and we are growing fast.  Companies employ us to check out the service offered at their stores, hotels, restaurants and resorts.   We are on a drive to help improve the quality of service and standards for consumers and by working with us, you will play a very valuable part.

If you are interested in joining us and are looking for mystery shopping jobs, sign up at www.retailactive.com or telephone 0044  1235 428413 for more information.