Recruiting Brand Assessors

Retail Active is a mystery shopping and brand auditing company that's growing fast and we are looking for the very best people to join us.

We have lots of exciting new assignments starting over the next few months. You could be helping us evaluate the service at petrol stations to posh restaurants all over the UK and continental Europe.

It helps if you have had previous experience as an assessor or mystery shopper, but it's not essential. You will need to be honest, reliable and keen to help us make a real and meaningful difference to our client's business interests.

The key competencies you need are accuracy, empathy, outstanding communication skills and a keen eye for detail. Retail Active works with many of the globes best known brands and you will need to be able to work under pressure and meet tight deadlines.

Retail Active is one of Europe's leading Brand Audit and Mystery Shopping Companies. Each year our carefully selected Brand Auditors and Secret Shoppers visit companies to test their level of quality and service.

If you would like to join us visit www.retailactive.com and complete our online application.

Earn Extra Cash By Getting Paid For Shopping

Mystery shopping is an ideal way to earn a bit of extra cash and actually get paid for shopping.

The UK's market-leading Mystery Shopping company, Retail Active, says it is becoming an increasingly popular activity and they have thousands of shopper on their books - ready to buy anything from a luxury yacht to a basket full of supermarket shopping.

Perks include, free travel, hotel stays, holidays, eating in top restaurants, the chance to experience great brands or sometimes even a free tankful of petrol.

Retail Active's managing director, Julian Chamberlain says: "It's a great way to make some extra money - a sure fire way to make some spending money. Rates vary depending on the job and it can be up to £200 a day. We look for people who are reliable, honest and able to fill out an accurate report on their experience.

"Our clients are the best in their sector and want to learn how well their sales and service staff are representing their business. The most successful way to reliably test this is to use one of our team to rate how well they do, known as a mystery shopper.

"It is vital undercover work which helps keep businesses on their toes - but sadly you have to give back the luxury yacht!"

Retail Active is one of Britain's leading Mystery Shopping companies and supports over 170 brands with brand audits, secret shopping and customer satisfaction surveys. If you would like to become a secret shopper apply online to www.retailactive.com 

Proof Readers Required

Retail Active the leading British Mystery Shopping and Brand Audit Company is looking for experienced UK based freelanced proofreaders to join our highly regarded quality assurance team.

As one of our valued proofreaders you will liaise closely with us to resolve any identified queries in an accurate and timely manner. You will report to our quality assurance team leader and work with our head office team to seek further information and possibly make a final edit to reports where appropriate to do so.

It is essential that you have an excellent understanding of the English language and meticulous attention to detail. In addition, you should be available to work a minimum of 12-16 hours per week.

They key responsibilities of our freelance proofreaders include:

• Amending secret shopper reports as required in accordance with our ethics policy
• Liaise with our quality assurance team leader to resolve proofreading issues
• Diligently proofreading mystery shopper reports and evidencing their visit
• Feeding back key information to our Operations team in order to avoid the recurrence of any identified issues

Julian Chamberlain Managing Director of Retail Active commented, "Our proofreaders play a critical part in ensuring the quality of customer experience reports meets out exacting standard. Every report if diligently checked before sending to our clients. It's very rewarding knowing that the feedback you are checking will be considered at the highest level. It is a fascinating job where people can select the hours of work to meet their own lifestyle."

Retail Active is one of Europe's leading mystery shopping companies and we are looking for honest. accurate and reliable people to help us make a real difference.

If you have the skills and experience to join us as a Freelance Proof Reader please contact Jo Jarvis by email at jo.jarvis@retailactive.com for further information.

Customer Service, Exit Interviewers Required

Retail Active Mystery Shopping is looking for experienced customer service 'Exit Interviewers' to work with us on an exciting ongoing project.

You will need to be confident, well-mannered and approachable as it will involve speaking with shoppers as they leave a store. You will be filling in short questionnaires with them, which then need to be entered on the Retail Active online portal.

Having Field Marketing, Exit Survey or Brand Auditing experience is a definite plus, however honesty, reliability and wanting to deliver a great job is equally important.

There is the potential on this project to earn £200 over a weekend and availability is limited so please get in touch as soon as possible.

Register your interest by email to shoppersupport@retailactive.com and please include your Shopper Number on the email.

If you are not a Mystery Shopper with us currently, please apply online at www.retailactive.com and go through our Shopper Academy. Please be advised that you need to be a Mystery Shopper with us to accept Exit Interviewer work.

Retail Active is one of Europe's leading Mystery Shopping Companies and conducts Brand Audits, Secret Shopping and customer satisfaction surveys to over 170 companies in the UK and Europe

Buy British

Retail Active the leading UK Brand Audit and Mystery Shopping Company has surveyed a panel of 3,178 people during March 2012 to determine if they would buy British products and services from British companies in preference to foreign produce and goods.

The survey shows a huge seal of approval for British goods and services with a staggering 92% of people surveyed saying that they would buy British whenever possible.

There are some regional differences with UK buyers expressing a preference to buy own country produce, in the first instance. However, there is an overwhelming desire to buy British ahead of European, American and Asian like for like goods.

Yorkshire topped the list as the county most passionate about buying British.

One theme that ran through the research was that its often too difficult to identify British goods. However, where shoppers did identify UK goods they are prepared to pay a little more for them.

Retail Active went on to ask why people felt so passionate about purchasing UK goods, with support for British companies, quality and keeping profits in the UK being top reasons.

Julian Chamberlain, CEO of Retail Active Mystery Shopping, says "This is a fascinating insight into the minds of British Shoppers. Our survey highlights some great news for manufacturers and suppliers up and down the land."

British companies can rest assured that the buying public want their goods in preference to overseas imports. Retailers can stock British goods in the confidence that they are likely to sell well and command a small price premium.

Retail Active provides secret shopping throughout Europe sending thousands of secret shoppers each month to test service and quality. We are always looking for mystery shoppers to join us in our quest to be one of Britain's top Mystery Shopping Companies offering outstanding mystery shopper services.

Assessors Required

Retail Active the leading UK Brand Audit Company is looking for assessors with previous experience of auditing to join our International panel of audit experts.

Our clients are leaders in their sector and want to make a step change in performance. We are looking for outstanding assessors to help us evaluate clients business delivery. If you have undertaken audit work in the past 12 months and have a track record of success we would love you to join us.

As an assessor you will need to be articulate, detail conscientious and work to an exacting standard. You will receive full training and will be rewarded for doing something you really enjoy anyway.

Five Reason to Join Us:

1.  Help make a real difference
2. Have Fun!
3. Experience great brands
4. Work will a highly regarded team
5. Increase your core competence

Retail Active is a fast growing brand audit and mystery shopping company and there is plenty of scope for those who want to help improve customer service. We are also one of Europe's leading mystery shopping companies and part of the Sequential Solutions Group.

Retail Active provides brand auditing and mystery shopping throughout Europe, completing thousands of assignments each month to test brand compliance, service and quality. We are always looking for assessors to join us in our quest to be on of Britain's top brand auditing companies, offering outstanding auditing and mystery shopper services.

If you have the drive, ability and experience to be a top rated assessor join us here at Retail Active www.retailactive.com .

Retail Active is Network Rail's Mystery Shopping Partner

Retail Active, one of Europe's leading mystery shopping companies has been appointed by Network Rail to research more than 500 retailers operating at 15 major stations across the UK.

The aim is to increase the profitability of retailers within Network Rail's stations and to identify ways to drive sales and customer service.

The programme will involve thousands of mystery shoppers, who will visit the locations six times a year - as part of a three year programme.

The retailers include well-known brands such as Marks and Spencer, Sainsbury, Boots, Starbucks, WH Smith, Nero and Bodyshop - as well as a number of small independent operators.

Stations involved include major London terminals Paddington, Victoria, Kings Cross, Liverpool Street, Fenchurch Street as well as Manchester Piccadilly, Liverpool Lime Street and Leeds.

Retail Active's Managing Director, Julian Chamberlain said: "The purpose is to engage with retailers in a spirit of partnership and to monitor and benchmark performance trends and share the results.

"Our regular evaluations and feedback will help Network Rail to develop and maintain good customer service practice with their business partners for years to come.

Laura Pries, Operations Director of Retail Active mystery shopping says: "The main objective is to improve the retail experience for customers - who will have a different set of demands to those on the High Street. Timing and ensuring people get what they need quickly are important. People in a station environment are usually in a rush.

"We have built a questionnaire based very much on the engagement of the secret shopper and how they feel about the experience.

"Some retailers have their own programmes and they wanted mystery shopper research that would work in harmony.

"Network Rail has been very careful to consider its retailers and how they may operate slightly differently to each other.

"Our programme will not penalise retailers because they don't do certain things or if they behave in a slightly different way.

"I believe Retail Active won this contract because we provide arguably the most advanced and meaningful mystery shopping and brand audit research available. We are passionate about what we do, and are a close knit team and provide rich information that makes a huge difference to our clients.

"Network Rail wanted someone who would integrate with them and immerse themselves in their business - and that is what we have done.

Julian Chamberlain added: "We are a fast growing mystery shopping company and our ability to deliver this project with flawless executions means we are the right choice.

"Working with Network Rail enables us to show our true capabilities as the UK's leading Mystery Shopping and Brand Audit company."