Wednesday 20 August 2008

Mystery Shopping Companies - Choosing the Right Provider

Things to look for when choosing a Mystery Shopping and Brand Audit Company

Choosing the right company to measure your service and performance levels is a HUGE decision. Get it right and there is opportunity to make a step change in profits and success, get it wrong and you could just waste a fortune and miss a golden opportunity.

When you are looking to engage a Mystery Shopping and Brand Audit partner, make sure you look for companies that offer:

Capability to provide thorough and substantive evaluations
Professional help in setting up your programme from a trained team of experts Detailed online reporting and trending available 24/7
Client portfolio of world class, household name companies
Credible and robust quality control processes
Understanding and empathy of your industry and needs
A proven success record
A risk free trial
A full service guarantee
Dedicated client support team
Specialist in your sector
A dedicated switching service designed to make your move “hassle free”
An award winning training process that trains every Mystery Shopper
An award winning and proven method that takes raw consumer insight and uses it to effecting a real and lasting change for the better in your business.

We believe that only the very best Mystery Shopping and Brand Audit companies will even get close to these criteria.

The more you look the more you will notice the superior differences that companies such as RetailActive.com offers. We strongly believe that you can get more service and results for the same budget you already spend.

RetailActive.com is the fastest growing mystery shopping and brand audit providers in the prestige business sector, offering sophisticated 24/7 web based reportage and business intelligence for discerning clients.