When the finest toy store in the world was looking for the best mystery shopping company in the world - they chose Retail Active, of course!
Julian Chamberlain, Managing Director at Retail Active comments, " We are all excited here at Retail Active about the addition of Hamleys to our client portfolio. This is a period of growth for Hamleys as they expand globally, and we want to be part of that journey to support them in ensuring the 'High Hamley Standard' is upheld in every store. Hamleys has always been a magical place for people of all ages and we recognise the importance of this brand to understand its customer experience."
A much loved favourite for children and adults alike - the London based Toy department store is going from strength to strength and on a journey of growth.
Retail Active is pleased to be working with Hamleys on their Mystery Shopping programme, which focuses on customer service, demonstrations, product availability and of course the overall experience.
Satisfied customers are a company's best asset. If you are in business and need to understand your customers better visit www.retailactive.com or email us for more information about starting a programme. We specialise in Brand Auditing, Mystery Shopper programmes and are one of the leading mystery shopping companies. We are passionate about the service we provide and strive to deliver excellence in everything we do.
If you would like to be a mystery shopper sign up at Retail Active.
