Thursday, 20 October 2011

Happy Christmas


Leading UK based Brand Auditing and Mystery Shopping Company, Retail Active, is getting ready for Christmas! A notoriously busy time of year for all of us in the Retail Industry and this year the pressure is even greater. Thanks to a very successful 2011, November and December will prove to be very busy for the Retail Active Team.

This means more Mystery Visits are available than ever before, so keep your eyes peeled for those exciting Mystery Shopping Jobs and get in touch if you would like to register with us. Why not tell a friend and get them to register too!!

Christmas is a crucial time for everyone in the Retail, Hospitality and leisure sectors, but with the current economy under pressure - there will be a big focus on trading results this year. More and more businesses are coming to Retail Active to experience our unique approach and focus on commercial improvements.

Running a Mystery Shopping programme is a compelling way to measure how staff interact and engage with customers, giving powerful and meaningful customer insight.

Julian Chamberlain, Managing Director at Retail Active says - Our carefully selected and profiled Mystery Shoppers give our valued clients unique visibility at the customer end of their business. It is at busy times, such as Christmas that successful operators embrace customer engagement to achieve the profitability levels required to sustain their businesses. British consumers will continue to shop in these hard times, but they will only go where they feel the custom is valued.

Customers are a company's best asset; to understand yours better this Christmas visit www.retailactive.com or email us for more information about starting a programme.