Tuesday 29 May 2012

Recruiting Brand Assessors


Retail Active is a mystery shopping and brand auditing company that's growing fast and we are looking for the very best people to join us.

We have lots of exciting new assignments starting over the next few months. You could be helping us evaluate the service at petrol stations to posh restaurants all over the UK and continental Europe.

It helps if you have had previous experience as an assessor or mystery shopper, but it's not essential. You will need to be honest, reliable and keen to help us make a real and meaningful difference to our client's business interests.

The key competencies you need are accuracy, empathy, outstanding communication skills and a keen eye for detail. Retail Active works with many of the globes best known brands and you will need to be able to work under pressure and meet tight deadlines.

Retail Active is one of Europe's leading Brand Audit and Mystery Shopping Companies. Each year our carefully selected Brand Auditors and Secret Shoppers visit companies to test their level of quality and service.

If you would like to join us visit www.retailactive.com and complete our online application.

Tuesday 15 May 2012

Earn Extra Cash By Getting Paid For Shopping


Mystery shopping is an ideal way to earn a bit of extra cash and actually get paid for shopping.

The UK's market-leading Mystery Shopping company, Retail Active, says it is becoming an increasingly popular activity and they have thousands of shopper on their books - ready to buy anything from a luxury yacht to a basket full of supermarket shopping.

Perks include, free travel, hotel stays, holidays, eating in top restaurants, the chance to experience great brands or sometimes even a free tankful of petrol.

Retail Active's managing director, Julian Chamberlain says: "It's a great way to make some extra money - a sure fire way to make some spending money. Rates vary depending on the job and it can be up to £200 a day. We look for people who are reliable, honest and able to fill out an accurate report on their experience.

"Our clients are the best in their sector and want to learn how well their sales and service staff are representing their business. The most successful way to reliably test this is to use one of our team to rate how well they do, known as a mystery shopper.

"It is vital undercover work which helps keep businesses on their toes - but sadly you have to give back the luxury yacht!"

Retail Active is one of Britain's leading Mystery Shopping companies and supports over 170 brands with brand audits, secret shopping and customer satisfaction surveys. If you would like to become a secret shopper apply online to www.retailactive.com 

Wednesday 9 May 2012

Proof Readers Required


Retail Active the leading British Mystery Shopping and Brand Audit Company is looking for experienced UK based freelanced proofreaders to join our highly regarded quality assurance team.

As one of our valued proofreaders you will liaise closely with us to resolve any identified queries in an accurate and timely manner. You will report to our quality assurance team leader and work with our head office team to seek further information and possibly make a final edit to reports where appropriate to do so.

It is essential that you have an excellent understanding of the English language and meticulous attention to detail. In addition, you should be available to work a minimum of 12-16 hours per week.

They key responsibilities of our freelance proofreaders include:
  • Amending secret shopper reports as required in accordance with our ethics policy
  • Liaise with our quality assurance team leader to resolve proofreading issues
  • Diligently proofreading mystery shopper reports and evidencing their visit
  • Feeding back key information to our Operations team in order to avoid the recurrence of any identified issues
Julian Chamberlain Managing Director of Retail Active commented, "Our proofreaders play a critical part in ensuring the quality of customer experience reports meets out exacting standard. Every report if diligently checked before sending to our clients. It's very rewarding knowing that the feedback you are checking will be considered at the highest level. It is a fascinating job where people can select the hours of work to meet their own lifestyle."

Retail Active is one of Europe's leading mystery shopping companies and we are looking for honest. accurate and reliable people to help us make a real difference.

If you have the skills and experience to join us as a Freelance Proof Reader please contact Jo Jarvis by email at jo.jarvis@retailactive.com for further information.





Tuesday 8 May 2012

Customer Service, Exit Interviewers Required

Retail Active Mystery Shopping is looking for experienced customer service 'Exit Interviewers' to work with us on an exciting ongoing project.

You will need to be confident, well-mannered and approachable as it will involve speaking with shoppers as they leave a store. You will be filling in short questionnaires with them, which then need to be entered on the Retail Active online portal.

Having Field Marketing, Exit Survey or Brand Auditing experience is a definite plus, however honesty, reliability and wanting to deliver a great job is equally important.

There is the potential on this project to earn £200 over a weekend and availability is limited so please get in touch as soon as possible.

Register your interest by email to shoppersupport@retailactive.com and please include your Shopper Number on the email.

If you are not a Mystery Shopper with us currently, please apply online at www.retailactive.com and go through our Shopper Academy. Please be advised that you need to be a Mystery Shopper with us to accept Exit Interviewer work.

Retail Active is one of Europe's leading Mystery Shopping Companies and conducts Brand Audits, Secret Shopping and customer satisfaction surveys to over 170 companies in the UK and Europe