Why choose Retail Active – Hotel Mystery Guest programmes

Why YOU choose Retail Active for your Hotel Mystery Guest programme?

As one of the leading Mystery Shopping and Brand Audit providers, we pride ourselves on delivering meaningful and concise reporting for the numerous Hotel and Resort companies that have already benefitted from our services. 

Many of our most established clients are Hotel and Resort corporations and our years of experience within this sector has helped us develop a unique approach to focus exactly on what is expected of a Mystery Guest programme. 

We help our valued clients gain a complete understanding of what their hotel service experience really is from a guest’s perspective.  At Retail Active we provide a complete solution, from initial research regarding your Mystery Guest programme to the final conclusions and recommended actions.

Our carefully selected global mystery shopper panel are always available to stay away from home and to give impartial feedback on their experiences.  Each mystery guest has been trained to spot the specific attributes of your guest expectations and the bespoke elements of your brand.

Our clients are enjoying unrivalled growth and success.  How much is poor service costing your business?  Find out what we can do for your company at www.retailactive.com.

Why choose Retail Active – Automotive Mystery shopping

Retail Active is the market leader of British mystery shopping companies and we also have strong roots in brand auditing, with numerous clients in several sectors.  Like our secret shopping reports, our audit reports are a snapshot of how businesses are performing, but they go one step further in to checking how compliant they are to company standards and what facilities are in place.

With years of experience as the leading brand auditing and mystery shopping company, Retail Active knows many of the problems that arise from running franchise operations.  Our audits highlight issues such as non compliant signage, inferior customer environments and incorrectly displayed POS; all of which could affect customer experience and sales.  Through a regular mystery shopping and auditing procedure, we can help save clients money.  We do this by ensuring that service and premises are maintained to a higher consistent standard throughout the franchise.

We have an International team of auditors who are detail conscientious, articulate and work to an exacting standard.  Retail Active provides a brand auditing and mystery shopping service throughout Europe, completing thousands of assignments each month to test service, quality and brand compliance.

We liaise with our clients to understand the emphasis of their audits, before preparing a custom audit programme to support their needs.  At Retail Active your Brand Audit will be completed perfectly, precisely and in a timely manner.

If you wish to enquire about the services Retail Active can provide, please email info@retailactive.com

If you are interested in becoming a brand assessor, please click through for more details on positions available.

If you are looking for mystery shopping jobs, or are looking to become a secret shopper, please sign up through www.retailactive.com.

Recruiting Brand Assessors

Retail Active is a mystery shopping and brand auditing company that's growing fast and we are looking for the very best people to join us.

We have lots of exciting new assignments starting over the next few months. You could be helping us evaluate the service at petrol stations to posh restaurants all over the UK and continental Europe.

It helps if you have had previous experience as an assessor or mystery shopper, but it's not essential. You will need to be honest, reliable and keen to help us make a real and meaningful difference to our client's business interests.

The key competencies you need are accuracy, empathy, outstanding communication skills and a keen eye for detail. Retail Active works with many of the globes best known brands and you will need to be able to work under pressure and meet tight deadlines.

Retail Active is one of Europe's leading Brand Audit and Mystery Shopping Companies. Each year our carefully selected Brand Auditors and Secret Shoppers visit companies to test their level of quality and service.

If you would like to join us visit www.retailactive.com and complete our online application.

Assessors Required

Retail Active the leading UK Brand Audit Company is looking for assessors with previous experience of auditing to join our International panel of audit experts.

Our clients are leaders in their sector and want to make a step change in performance. We are looking for outstanding assessors to help us evaluate clients business delivery. If you have undertaken audit work in the past 12 months and have a track record of success we would love you to join us.

As an assessor you will need to be articulate, detail conscientious and work to an exacting standard. You will receive full training and will be rewarded for doing something you really enjoy anyway.

Five Reason to Join Us:

1.  Help make a real difference
2. Have Fun!
3. Experience great brands
4. Work will a highly regarded team
5. Increase your core competence

Retail Active is a fast growing brand audit and mystery shopping company and there is plenty of scope for those who want to help improve customer service. We are also one of Europe's leading mystery shopping companies and part of the Sequential Solutions Group.

Retail Active provides brand auditing and mystery shopping throughout Europe, completing thousands of assignments each month to test brand compliance, service and quality. We are always looking for assessors to join us in our quest to be on of Britain's top brand auditing companies, offering outstanding auditing and mystery shopper services.

If you have the drive, ability and experience to be a top rated assessor join us here at Retail Active www.retailactive.com .