Hours of work: 9.00 - 17.30 Monday to Friday
Harwell, Oxfordshire
Retail Active Mystery Shopping is growing fast and we are looking for a Data Processor to join us at our Head Office in Harwell, Oxfordshire.
We have an exciting IT opportunity for a highly motivated individual to join our Operations team designing forms for deployment to the internet through our proprietary system. The successful applicant will report to the Operations Manager. You will be a motivated and energetic individual, used to working in a fast paced environment and delivering results.
Our Operations team is responsible for delivering bespoke Mystery Shopper research that contributes a meaningful and lasting difference to our client's business performance. This is an environment where we work to tight deadlines, ensuring the standard of service we provide our Secret Shoppers and Clients is second to none.
Accuracy and diligence are essential competencies, as is the ability to analyse and interpret research data. You will have a strong understanding of Microsoft Excel, be IT literate and have a keen eye for detail. Experience with CSS is desirable though not essential.
While this role is predominately focuses on creating data input forms, you will also be involved in developing new creative projects on a regular basis. We will look favorably on those applicants that can demonstrate their abilities in other IT areas outside of data input.
Your responsibilities will include:
- Working with our proprietary system, you will design bespoke forms for deployment for the internet to meet client Mystery Shopping Programme requirements
- Input research data to the Retail Active System
- Determine client facing dashboards, enabling clients to see accurate and meaningful research data at a glance
- Work closely with Client Account Managers, interpreting their needs to ensure clients receive an exacting level of service at all times
- Provide support and guidance to all the Allocation team so that projects can be implemented smoothly and effectively
- Develop bespoke demonstration websites for clients where required
- Meet implementation targets and deadlines
- Work with other members of the IT team to ensure the department works smoothly and effectively
Retail Active is a fast growing mystery shopping company, there is plenty of scope for those with drive and ability to develop their career to the highest level. This great opportunity to join a fast paced team that thrives on success.
If you would like to apply for the position of Data Processor, send your current CV, stating your qualifications and experience to info@retailactive.com . Please include a cover letter setting out why you should be considered for this role.
Retail Active is one of Europe's leading Mystery Shopping Companies and part of the Sequential Solutions Group.
