Retail Active Mystery Shopping has attained the prestigious European membership of the Mystery Shopping Providers Association (MSPA).The MSPA is the professional trade association dedicated to improving service quality using Mystery Shopping and Customer Experience measurement strategies.
To become a member of such a highly regarded organisation Retail Active had to demonstrate its professional standards and ethical approach to business.
Members span the globe with only a handful of carefully selected companies representing mystery shopping for the United Kingdom.
On the achieving membership Managing Director, Julian Chamberlain commented “Being accepted by MSPA is a huge privilege and one we take very seriously indeed. We recognise the importance and professional standing of MSPA. This is an association who tirelessly works to raise ever higher standards in our industry. Retail Active aim to be at the forefront of excellence and we are delighted to be endorsed by them.”
Retail Active, Start Electron, Fermi Avenue, Harwell Science and Innovation Campus, Harwell, Oxfordshire, OX11 0QR
+44 (0)1235 438413
www.retailactive.com
Press inquiries: John Hemmingway 0115 960 5734 - 0786 764 1983 – john@jhcomms.com
