Retail Active client LIVERPOOL ONE has been awarded the coveted International Council of Shopping Centre’s ‘Best-of-the-Best’ award at the ICSC awards in Las Vegas.
This award honours outstanding examples of shopping centre development and services.
Liverpool One has worked closely with Retail Active, one of the UK’s leading Mystery Shopping Companies to implement an industry leading Customer Experience Improvement programme.
The recognition by the ICSC Awards is testimony to success of the programme and investment made.
‘Retail Active’ is proud to be part of Liverpool One’s continuing success and that the recognition of this award is directly linked to their role in the community and being a beacon for outstanding customer service.
Retail Active CEO, Julian Chamberlain said: “It is clients such as Liverpool ONE that set the standard for other key players in the retail world. Not just in the UK but as beacons of success across Europe and internationally.’
Liverpool ONE’s commitment to Customer Service has always been unfaltering and our Mystery Shoppers have always enjoyed completing this programme.
At Retail Active Mystery Shopping, we are very proud to be associated with this programme and congratulate everyone at Liverpool One on achieving such a terrific result.
Retail Active is was founded in 2000 and is a leading Mystery Shopping Company proving a wide range of services such as Mystery Visits and Brand Auditing, creating Mystery Shopping Jobs throughout the UK.
