Charlotte has been nominated as a Service Hero due to her personal and excellent Customer Service, noted as going out of her way to ensure that Boots' customers are happy and have everything that they need. In a very busy location, Charlotte makes time to engage every customer as an individual and always has a smile to share.
We are always on the look-out for nominees for Service Hero of the Month so if you have experienced extraordinary Customer Service, whether during a Mystery shopping visit or at any other time, please email your nomination to shoppersupport@retailactive.com along with the reasons for your nomination, your nominee’s name and the company they work for. Please include your details so that you can be contacted regarding your nomination for further details if needed.
To find out what Retail Active can do for your company to improve Customer Experience, please email info@retailactive.com. If you are interested in becoming a Mystery Shopper, please visit www.retailactive.com.
