Friday, 8 March 2013

What it takes to be a Mystery Shopper...

Have you ever wondered how businesses’ make decisions?  A growing number of household names are turning to the services of the Mystery Shopper.  The nature of a Mystery Shopper?  You need to have a good memory, be observational and have good writing skills.

A mystery shopper needs to be committed, able to work to a strict or tight deadline, be enthusiastic and reliable.  Every assignment that we schedule is going to provide useful and often decision making information to our clients.  We need Mystery Shoppers who can complete visits for us, with a very objective approach.  Completing an assignment will provide a customer’s insight into the approach and service that it provides.  

The emerging trend in our clients’ portfolio of requests is the Video Shop.  An accurate account of the Customer Service experience received in their business.  Shoppers completing video mystery shopping jobs are becoming more technical and proficient at covert operations.

So, do you have what it takes?  Ready to document and share your shopping experiences?  Why not sign up and start mystery shopping through www.retailactive.com; the home of one of the leading UK Mystery Shopping companies.