Video Mystery Shopping with Retail Active

Retail Active is one of the market leading Mystery Shopping Companies in the UK and we are undertaking a new venture for one of our existing clients. Due to the number of Video Mystery Shopping opportunities coming up, we need to expand our team of registered Video mystery shoppers.

Do you have experience in VIDEO MYSTERY SHOPPING? We would love to get you involved!  Please contact us on 01235 438 413 and let us know what equipment you have. You can also edit your Shopper Homepage to detail the equipment you own, to ensure that you are offered Video Mystery Shopping jobs.

We can only offer Video Mystery Shopping work to our registered Mystery Shoppers so if you're interested, join the team online at www.retailactive.com

We already have a great team of Video mystery shoppers on our panel so if you’re looking for a Video Mystery Shopping company, please email us on info@retailactive.com to see what Retail Active can do for your company.

Video Mystery Shopping

Video Mystery Shopping is a specialist market research technique using trained Mystery Shoppers equipped with hidden camera equipment to assess the experience of company’s products and services.

Mystery shoppers pose as normal customers to perform specific tasks such as purchasing a product, asking questions or to make a complaint. For Video Mystery Shopping to work effectively it is essential that they are trained video mystery shoppers and they are fully prepared and briefed on the projects business objectives. It is also crucial that quality covert recording equipment is used to avoid poor visual and sound recordings.

Video Mystery Shopping is a very powerful method of accurately recording what is happening within an organisation. It follows an agreed scenario to measure the performance of the business. Video Mystery Shopping covers aspects such as business compliance, sales and service as well as business performance, where it is tested against the measures set by the organisation or company.

This type of marketing research can take your business to new levels of success. There are several Mystery Shopping companies that offer Video Mystery Shopping. One of the most notable providers of Video Mystery Shopping is Retail Active. Their approach and purpose is to work with you to identify the key criteria important to your customers. Retail Active seek to help convert your customers into promoters of your business, sighting that measuring key aspects such as your ‘Lost Opportunity Cost’ and ‘Net Promoter Score’ which will help towards achieving your goals.
You may choose to use video footage as part of a training and coaching toolkit. Retail Active are winners of the National Training Award and are one of a very few companies in the UK that have won this prestigious accolade.

Video Mystery Shopping programmes make a significant and positive impact to company and staff morale. They also give you the opportunity to see the strategic opportunities to sell your products and services.

Retail Active are experts in Video Mystery Shopping services. They will give you the tools and support to make a meaningful and lasting difference to your business.
Retail Active provides research focused on delivering genuine business advantage to clients. If you would like to know more about the Mystery Shopping services they offer visit www.retailactive.com or call 01235 438413. Make the Retail Active advantage your advantage!