Networking, networking...

Retail Active is the one of the leading Mystery Shopping companies in the UK and certainly the most innovative.  We only stay this way by listening to our clients, providing tailored Mystery Shopping and Brand Audit services and by staying in contact with our Mystery Shoppers and listening to their needs and wishes. 

One of our Mystery Shoppers' number one requests is to stay up-to-date with visit releases online.  With our bespoke job allocation system, visits are notified to our eligible shoppers within a set radius of their home address. Often, Shoppers want to know about what’s happening across the UK; maybe they are looking to travel for us, picking up a number of assignments for their favourite brands or maybe, they are holidaying in a different area and want to re-coop some of their expenses.

You can stay up to date with visit releases, office news and urgent Mystery Shopping jobs online at www.twitter.com/retailactive, and you can network with us by searching for Retail Active on Facebook.

What it takes to be a Mystery Shopper...

Have you ever wondered how businesses’ make decisions?  A growing number of household names are turning to the services of the Mystery Shopper.  The nature of a Mystery Shopper?  You need to have a good memory, be observational and have good writing skills.

A mystery shopper needs to be committed, able to work to a strict or tight deadline, be enthusiastic and reliable.  Every assignment that we schedule is going to provide useful and often decision making information to our clients.  We need Mystery Shoppers who can complete visits for us, with a very objective approach.  Completing an assignment will provide a customer’s insight into the approach and service that it provides.  

The emerging trend in our clients’ portfolio of requests is the Video Shop.  An accurate account of the Customer Service experience received in their business.  Shoppers completing video mystery shopping jobs are becoming more technical and proficient at covert operations.

So, do you have what it takes?  Ready to document and share your shopping experiences?  Why not sign up and start mystery shopping through www.retailactive.com; the home of one of the leading UK Mystery Shopping companies.

Comic Relief Bake Sale

For Red Nose day, we decided to do a bake sale at our Head Quarters.  We manned a beautiful stall piled high with sweets and treats, smiling with pride over the fine baking skills of Retail Active employees.  Thank you to all of our bakers, helpers and customers – we were so happy to have been so popular and sold so many baked yummies!

We were all still wearing our deelieboppers whilst scheduling mystery shoppers, waiting for the final figure to be announced.  We are immensely proud to announce that we raised an impressive £216.78!

You can keep up to date with our office activities and upcoming mystery shopping jobs at www.twitter.com/retailactive or by searching for Retail Active on Facebook.  We have 3,000 Likes and getting stronger every day.

You can join the team online by clicking through to www.retailactive.com and learning about our Mystery Shopping standards and techniques in our Shopper Academy. Retail Active is one of the leading Mystery Shopping Companies in the UK.

Devon and Cornwall – join our continued expansion!

Following on from the success of our search for mystery shoppers in Devon, we are now also expanding our exciting new project into Cornwall and parts of Somerset.  We are looking for genuine, reliable and articulate mystery shoppers in these areas to join us in our mission to improve customer service and guest experiences across Great Britain and beyond. 

Although we have had a surge of applications from the West Country, we still have space on the team for those looking to work flexible hours, enjoy the UK’s best brands and get paid to shop!

Retail Active is one of the UK’s leading mystery shopping companies and we are currently booking new clients for our Summer 2013 programme. To find out what Retail Active can do for your company or book your company for mystery shopping visits, please email info@retailactive.com.

 If you are interested in joining our Worldwide team of secret shoppers, you can sign up online for mystery shopping jobs at www.retailactive.com or telephone 01235 428413 for more information.

Thank you to all of our Mystery Shoppers

Retail Active is the most innovative of all of the UK’s Mystery Shopping Companies, but we know that a lot of our great reputation is founded on the hard work of our mystery shoppers all over the globe.  With this in mind, it’s that time again – time to say a brief Thank You to our star Mystery Shoppers.

Thank you to Keith from South Lanarkshire:
Your help, at the last minute, on our most recent new project has been greatly appreciated throughout the scheduling team.  You’re a star!

Thank you to Natasha from London:
You’ve only recently joined the team and you’ve already completed numerous visits, most of which were hard-to-allocate visits.

Thank you to Justin from London:
You always go above and beyond to be a great help ... especially with our new VM check project!

Thank you to Robert from Stockton-on-Tees:
You’ve been a shining star in an area that is hard for us to allocate visits in.  Thank you for trekking out in all weathers for us!

Thank you to William from Limerick:
You’ve been a great help with our recent project in Ireland.  Thank you, William.

Thank you to Sarah from Limerick:
As always, you’ve been happy to travel across the country for us, picking up visits en route.

Thank you to Nicola from Belfast:
Travelling far and wide to complete visits for us, you have been a great asset over the past month.  We are delighted to have you on the team, and now your husband too!

Last but not least ...
Thank you to all of our secret shoppers – you help to make Retail Active the leading British mystery shopping company.  You can find out what we can do for your company, or join our mystery shopping team at www.retailactive.com

Devon - Mystery Shopping Opportunities

We are looking for conscientious, articulate and reliable secret shoppers to join us for mystery shopping jobs in Devon.

Following the success of our weekly mystery shopping in the Republic of Ireland, we are running a similar programme in Devon so we are looking to expand our current team. We’re going to be having some really exciting opportunities in the coming weeks, where you could be paid to shop and enjoy products and experiences from your favourite brands.

Retail Active is a market leading Mystery Shopping Company in the UK and we are still growing fast. Our clients employ us to report back on the services provided at their hotels, restaurants and stores. Mystery Shopping is a huge part of our repertoire and our mystery shoppers help us to help our clients improve customer service and experience in their businesses.

If you are looking for mystery shopping jobs and interested in joining the team, please visit www.retailactive.com or telephone 01235 428413 for more information.

Video Mystery Shopping with Retail Active

Retail Active is one of the market leading Mystery Shopping Companies in the UK and we are undertaking a new venture for one of our existing clients. Due to the number of Video Mystery Shopping opportunities coming up, we need to expand our team of registered Video mystery shoppers.

Do you have experience in VIDEO MYSTERY SHOPPING? We would love to get you involved!  Please contact us on 01235 438 413 and let us know what equipment you have. You can also edit your Shopper Homepage to detail the equipment you own, to ensure that you are offered Video Mystery Shopping jobs.

We can only offer Video Mystery Shopping work to our registered Mystery Shoppers so if you're interested, join the team online at www.retailactive.com

We already have a great team of Video mystery shoppers on our panel so if you’re looking for a Video Mystery Shopping company, please email us on info@retailactive.com to see what Retail Active can do for your company.